This incident has now been fully resolved, and all affected services are operating normally again.

Our team has completed the necessary fixes and continues to monitor the service to ensure stability.

If you are still experiencing any issues, please contact us through the dashboard support chat with the relevant details so our team can investigate.

Thank you for your patience.

It is currently not possible to add a new WhatsApp account to Unipile. The authentication flow, including QR code generation and scanning, is temporarily unavailable due to an outage affecting an external dependency required by this process.

We have identified the source of the issue. No action can currently be taken on our side, and account authentication will become available again once the affected third-party service is operational.

Existing WhatsApp accounts already connected to Unipile are not affected.