---
title: "Incident Notice"
description: "Resolved · affects Dashboard, Account , API · Jun 22, 2026"
base_url: "https://status.unipile.com"
canonical: "https://status.unipile.com/events/report/2255"
homepage_url: "https://www.unipile.com"
contact_url: "https://www.unipile.com/contact-us/"
---

# Incident Notice

[Status](/.md) › [Events](/events.md) › Incident Notice

Jun 22, 2026 · 3 days ago · affects: Dashboard, Account , API · 11 minutes

## Updates

### + Resolved — Jun 22, 9:25 AM

affects: Dashboard (operational), Account  (operational), API (operational)

Monitoring - Network Connectivity Restored

Connectivity appears to have been restored following the network incident affecting Scaleway's PAR2 datacenter.

The affected API clusters are now reachable again, and services are progressively returning to normal operation.

Current Status
Our team is currently performing verification checks across all affected infrastructure to ensure that services, containers, databases, queues, webhooks, and background workers have fully recovered and are operating normally.

Impact
Customers may have experienced temporary connection failures, increased latency, webhook delivery delays, authentication issues, or service interruptions between 11:08 UTC and the restoration of network connectivity.

Started
June 22, 2026 – 11:08 UTC

Status
Monitoring

We will continue monitoring the platform and will publish a final update once all verification checks have been completed successfully.

### x Investigating — Jun 22, 9:14 AM

affects: Dashboard (degraded performance), Account  (degraded performance), API (degraded performance)

Investigating - Network Incident at Scaleway (PAR2)

We are currently investigating a network incident affecting a full datacenter zone at our infrastructure provider, Scaleway (PAR2).

The incident impacts the following API clusters:

API-1, API-3, API-4, API-8, API-9, API-10, API-11, API-13, API-15, API-17, API-19, API-23, API-25, API-26, API-28, API-30, API-32, API-34, API-36, API-38, API-40, API-42, API-45, API-47, API-49, and API-51.

Impact
Customers hosted on the affected infrastructure may experience connection failures, increased latency, webhook delivery delays, authentication issues, or temporary service unavailability.

Current Status
The issue has been identified as an upstream network incident within Scaleway's PAR2 datacenter. We are actively monitoring the situation and working with Scaleway's teams while they restore connectivity.

Started
June 22, 2026 – 11:08 UTC

We will continue to provide updates as more information becomes available from Scaleway and our monitoring systems.

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